POLICIES


as a small business we operate with customer service at the forefront. these pieces of art are meant to be worn, shown off, and loved. if you plan on purchasing from us please ensure you read and acknowledge the following policies:

every single piece we make takes time and a lot of love. we will not send out a piece without 100% faith in the quality.

we do not accept buyers remorse or changed mind returns. please, before committing make sure that this item is the piece for you. our listings are as detailed as possible, with exact measurements, and multiple pictures. if you have any questions or need more, please feel free to reach out. we want to be able to help and provide as much information as possible. 

custom orders, custom order deposits, custom order payment plans are NON-REFUNDABLE. these special one of a kinds are made specifically for you and with you in mind. through the custom process we are in constant communication, please make sure to let me know any changes or updates needed during the process. 

repair and re-polish: if your piece has been well loved and worn, it may need some slight adjustments or a fresh polish! please reach out regarding any necessary repairs to ensure you're able to keep wearing your heirloom!

we reserve the right to refuse a return at any time.

xoxo.